Privacy Policy

Qgenie ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information when you use our website and application (collectively, the "Service"). By using the Service, you acknowledge this Policy and our Terms of Use.

• Company: Qgenie.
• Service: The Qgenie website, app, and related features for generating and managing quizzes.
• Personal Data: Information that identifies or can be used to identify a person.
• Device: Any internet‑connected device used to access the Service.
• Cookie: Small text files stored by your browser to remember preferences and provide analytics.
• Third‑Party Service: External providers we integrate with (e.g., payments, hosting, analytics).
• You: A user of the Service.

• Account Information: name, email, and authentication data.
• Content & Files: documents you upload (e.g., PDFs), URLs provided, text you paste, and quizzes generated from your content.
• Usage & Device Data: IP address, browser/device type, pages viewed, actions on the Service, and telemetry needed to operate and improve features.
• Payments: processed by trusted providers (e.g., Stripe). We do not store full payment card details on our servers.
• Support & Communications: messages you send to us (e.g., email).

• Directly from you (account creation, uploads, forms).
• Automatically through your use of the Service (cookies, logs).
• From third parties when needed to provide the Service (e.g., payment processors).

• Provide, operate, and improve the Service (including AI‑powered quiz generation).
• Personalize experience, remember preferences, and enhance usability.
• Process subscriptions and transactions, and provide customer support.
• Send service communications (e.g., confirmations, updates). You can unsubscribe from non‑essential emails.
• Maintain security, prevent misuse, and comply with legal obligations.
• Conduct analytics and research to improve quality and reliability.

• Performance of a contract (to deliver the Service you request).
• Legitimate interests (to run, secure, and improve the Service).
• Consent (for certain optional features like marketing emails or non‑essential cookies).
• Legal obligations (to comply with applicable laws and requests).

• Service Providers: We use trusted providers to host, store, authenticate, process payments (e.g., Stripe), send emails, and perform analytics. Data is shared only as needed to perform these functions.
• Integrations: If you connect Qgenie to third‑party platforms (e.g., LMS tools), your data may be processed under their terms and policies.
• Business Transfers: In mergers, acquisitions, or asset sales, data may be transferred subject to this Policy.
• Legal & Safety: We may disclose data to comply with law, protect rights, or prevent fraud/security incidents.

• We use essential, preferences, performance, and analytics cookies to operate and improve the Service.
• You can manage cookies in your browser settings or via available consent tools. Disabling certain cookies may impact functionality.
• We do not respond to "Do Not Track" signals due to lack of a common industry standard.

• By providing your email, you consent to receive service‑related communications. You may opt out of non‑essential and marketing emails at any time via unsubscribe links or by contacting us.

• We keep personal data only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we delete or anonymize data in line with our retention policies.

• We use technical and organizational measures (e.g., encryption in transit, restricted access) to protect data. However, no method of transmission or storage is 100% secure.

• Your data may be transferred to and processed in countries where our providers operate. Where required, we implement appropriate safeguards (e.g., Standard Contractual Clauses) to protect your information.

• EU/UK: Access, rectify, erase, restrict processing, data portability, object, and withdraw consent. To exercise rights, contact info@qgenie.ai.
• US (CCPA/CPRA): Right to know, delete, correct, and opt‑out of certain sharing. We do not sell personal information. Non‑discrimination for exercising your rights.

• The Service is not directed to children under 13 (or the age of digital consent where you reside). We do not knowingly collect data from children.

• The Service may contain links to third‑party sites. We are not responsible for their content or privacy practices.

We may update this Privacy Policy from time to time. We will post the updated version with the revised date above. Your continued use of the Service after changes become effective constitutes acceptance.

If you have questions about this Privacy Policy or your personal data, contact us at info@qgenie.ai.